PSE Real-time Updates
Saturday, Jan. 21, 2012, 3:00 p.m.
More Restoration Information on the Way
We have made great strides in restoring power today and will have a much clearer picture of when everyone will be returned to service by 6 p.m. this evening.
By 6 p.m. we will have estimated final restoration times for the communities we serve. This information will be available through our call center, on our website and social media outlets.
The majority of our customers will have their service restored this weekend. People living in more remote and/or forested areas will be later. The restoration times that will be available after 6 p.m. this evening are when we think the last customers in the areas will see their lights come back on.
We know this has been very difficult for everyone who lost power during this storm. We very much appreciate your patience and the support and kindness that have been shown to the hundreds of PSE people in the field as well as the hundreds of men and women who have come from other utilities and other states to help us repair the damage.
Background Information on the Storm
The damage inflicted on PSEs electric system has been very unusual during this storm. We made preparations over the weekend for a big snow, which came and did relatively little damage.
Then the freezing rain started and caused two days of limbs and trees crashing to the ground, along with any electric lines under them. From Tuesday until Thursday, our lines were being repaired only to have them damaged again as new limbs and trees fell. The number of customers without service went from about 15,000 on Tuesday night to about 270,000 by Thursday.
The weather has stabilized and we are now able to make repairs without them being undone by more bad weather.