From the award posted in the Yelm Starbucks store:
Starbucks Bravo!
Awarded to The Partners of Store 13778 (Yelm)
Congratulations on achieving the fantastic Overall result of 97% or greater and zero criticals on your fiscal 2012 QASA.
The result demonstrates a genuine commitment to executing standards essential to the customer and partner experience in your store.
Thank you for making this a priority.
Michael Page.
VP Quality
Ed. Note: Congrats to Store Manager Alina French & her fine team. Alina tells the Yelm Community Blog their store achieved 99%, which is awarded to less than 5% of Starbucks’ 16,000+ stores.
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