From the award posted in the Yelm Starbucks store:

Starbucks Bravo!
Awarded to The Partners of Store 13778 (Yelm)

Congratulations on achieving the fantastic Overall result of 97% or greater and zero criticals on your fiscal 2012 QASA.
The result demonstrates a genuine commitment to executing standards essential to the customer and partner experience in your store.

Thank you for making this a priority.

Michael Page.
VP Quality

Ed. Note: Congrats to Store Manager Alina French & her fine team. Alina tells the Yelm Community Blog their store achieved 99%, which is awarded to less than 5% of Starbucks’ 16,000+ stores.