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– “Facebook rolls out AI to detect suicidal posts before they’re reported”
“This is software to save lives. Facebook’s new “proactive detection” artificial intelligence technology will scan all posts for patterns of suicidal thoughts, and when necessary send mental health resources to the user at risk or their friends, or contact local first-responders. By using AI to flag worrisome posts to human moderators instead of waiting for user reports, Facebook can decrease how long it takes to send help.”
“Facebook also will use AI to prioritize particularly risky or urgent user reports so they’re more quickly addressed by moderators, and tools to instantly surface local language resources and first-responder contact info. It’s also dedicating more moderators to suicide prevention, training them to deal with the cases 24/7, and now has 80 local partners like Save.org, National Suicide Prevention Lifeline and Forefront from which to provide resources to at-risk users and their networks.”
“The idea of Facebook proactively scanning the content of people’s posts could trigger some dystopian fears about how else the technology could be applied. Facebook didn’t have answers about how it would avoid scanning for political dissent or petty crime, with [VP of product management Guy Rosen] Rosen merely saying ‘we have an opportunity to help here so we’re going to invest in that.’ There are certainly massive beneficial aspects about the technology, but it’s another space where we have little choice but to hope Facebook doesn’t go too far,” by Josh Constine, TechCrunch.com.