– “An open letter to Starbucks customers from Executive Charmian Howard Schultz”
“This afternoon Starbucks will close more than 8,000 stores and begin a new chapter in our history.”
“Today 100 million customers enter Starbucks® stores each week. In an ever–changing society, we still aspire to be a place where everyone feels welcome.”
“Today we take another step to ensure we live up to our mission:
“FOR SEVERAL HOURS THIS AFTERNOON, STARBUCKS WILL CLOSE STORES AND OFFICES TO DISCUSS HOW TO MAKE STARBUCKS A PLACE WHERE ALL PEOPLE FEEL WELCOME.
“What will we be doing? More than 175,000 Starbucks partners (that’s what we call our employees) will be sharing life experiences, hearing from others, listening to experts, reflecting on the realities of bias in our society and talking about how all of us create public spaces where everyone feels like they belong—because they do. This conversation will continue at our company and become part of how we train all of our partners.”
Read more here from Schultz’s letter.